ENCOURAGE

THEM TO ACT SMALL AND OFTEN . ENCOURAGE

THEM TO

FOCUS , NOT BE DISTRACTED AND STICK TO

THE TASK .

STEP THREE – Then we wanted to measure our progress and make sure that everyone could see that as we went along . To do this we devised an app called Nudge . It did two things . It nudged people every day on their phones or PCs to carry out their key individual actions . It also gave the team access to high quality tracking and insights about how they were getting on .

STEP FOUR – Next , we encouraged everyone to aim for progress and not perfection . It was consistency we were trying to achieve , not 100 % infallibility .

STEP FIVE – Then we sought to make everyone accountable and to ensure they maintained momentum . Everyone got a peer coach . We coached the leaders . At the end of the week everyone on the team had a coaching session to discuss their progress , their challenges and their approach to the following week ’ s effort .

STEP SIX – Finally , we made sure that each week we celebrated the small successes , and we called out the achievements of members of the team , especially where they had helped colleagues and worked in a collaborative way .

In the words of the VCG leadership : “ We knocked it out of the park . Not only did we smash the numbers , but we also saw the team work together in a way which would not have been imaginable before we set out .”

The use of the methodology of everyday actions has continued to evolve since then . The supporting Nudge technology has also seen significant investment and development . When we look at the reasons why teams do not buy into a shared vision for growth , we see much more clearly why this works . We fail through lack of clarity , failing to focus , no accountability and being distracted . Everyday actions tackle each of these .

At the heart of this new approach is an old adage of Olympic coaches : “ Successful people consistently do what others only occasionally do .”

That too is the secret of maximising performance in business . �

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Intelligent SME . tech