Intelligent SME.tech Issue 32 | Page 37

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Saudi FinTech unifies its employee operations across MENA with HR tech platform

Hospitality can be a precarious industry to work in and there is no doubt that hospitality staff work hard to keep customers happy . Behind the scenes , there are various options to make operations smoother . FOODICS is a cloud-based restaurant management technology and payments platform which is designing the future of restaurant management . It is an SME and works with 22,000 + restaurants . It chose Darwinbox to unify its multi-geography HR function .
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FOODICS , a cloud-based restaurant management technology and payments platform , has chosen Darwinbox ’ s Human Resource Management Software ( HRMS ) to unify its multi-geography HR function . This offers FOODICS a holistic way to manage its human resources function spread across MENA countries , including Saudi Arabia , UAE , Egypt , Jordan and Kuwait , replacing several disparate apps .
The FOODICS payments platform serves a range of food and beverage ( F & B ) segments , from dine-in restaurants and cafes , quick service restaurants , bakeries and food trucks to cloud kitchens across MENA . Given its multi-geography operation , the company was looking for a best-in-class HRMS platform that delivers a unified employee management view in one platform . It was also on the lookout for a platform that provides an intuitive experience for its employees and boosts their efficiency and workplace productivity .
Jawaher Aldhafyan , Head of People Success , FOODICS , said : “ As a fast-growing company , we have had to build our tech stack along the way , which resulted in disparate systems that created complexity and inefficiencies in our operations .
“ Darwinbox provides us with a highly localised and agile platform that understands local nuances . By freeing up the time of our HR talent to concentrate more on strategy , the platform is enabling us to make better decisions based on more holistic data .”
With FOODICS ’ multi-geography operation , it was important for it to be compliant with local HR regulations , payment processes , data restrictions and benefits discrepancies that

BY FREEING UP THE TIME OF OUR HR TALENT TO CONCENTRATE MORE ON STRATEGY , THE PLATFORM IS ENABLING US TO MAKE BETTER DECISIONS BASED ON MORE HOLISTIC DATA .
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