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MANY SMES AREN’ T LOOKING FOR HIGHLY TECHNICAL CONVERSATIONS. THEY WANT CLEAR GUIDANCE THAT FITS THE PACE AND PRESSURE OF THEIR EVERYDAY OPERATIONS.

and the emphasis is increasingly on extracting more value from systems already in place. Over the next year, many SMEs will concentrate on working smarter with what they have: simplifying processes, reducing repetitive tasks and creating more predictable workflows.

Channel partners are playing a critical role in helping SMEs get there. By aligning technology with the company’ s strategic direction, MSPs are supporting smaller firms to move away from reactive fixes and towards a longer-term, more integrated approach. Automation is easing operational bottlenecks; cloud tools are enabling flexible working and improved security practices are giving leaders peace of mind.

None of these changes needs dramatic overhauls, but together they create an environment where work feels steadier and growth feels achievable.

How SMEs want to be supported

The next stage of progress will depend on how well technology decisions reflect the realities of running a small business.

Many SMEs aren’ t looking for highly technical conversations. They want clear guidance that fits the pace and pressure of their

26 Intelligent SME. tech