Intelligent SME.tech Issue 59

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Providing technology intelligence for smart SMEs
ISSUE 59
THE NEW SME STACK
Sindhu Kashyap from Lynchpin Media discusses how per-message WhatsApp billing, TikTok Shop, VoP checks and ISO 20022 are rewriting customer acquisition and cash flow across EMEA
MODERNISING CROSS- BORDER PAYMENTS
A Mastercard study reveals that SMEs in Latin America face high costs, delays and hidden fees when sending international payments and calls for faster solutions to unlock growth
WINNING WITHOUT A TREASURE CHEST
Sean Evers from Pipedrive discusses how by combining strategic technology adoption with AI-driven efficiency and a human-first approach, smaller businesses can sharpen their sales edge

ENHANCING THE DELIVERY EXPERIENCE

François D’ Hautefeuille from Millesima, a fine wine retailer, developed a new partnership with carrier management specialist, nShift, to optimise its European supply chain and reduce its costs. www. intelligentsme. tech