Intelligent SME.tech Issue 46 | Page 38

// INDUSTRY UNLOCKED

see manufacturing companies moving to the cloud , which provides the security and agility to provide such experiences . Young workers respond positively to paperless factories where data reigns , tied together and intelligently managed by top-of-the-line ERP systems . Our respondents listed AI , robotics , augmented reality , big data and 3D printing as the top technologies adopted by their employers . ERP ties these capabilities together to give the factory floor workforce empowering insights that make them more productive .

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WE FOUND THAT FAILURE TO
HEED FEEDBACK WAS AMONG THE TOP FIVE REASONS FOR LOW MORALE IN OUR COHORT OF
RESPONDENTS .
Train
One heartening find in the study was that 70 % said their employer was prioritising upskilling . Yet 43 % were eyeing a job move this year and two-thirds ( 66 %) said they would tolerate longer hours if it came with more upskilling . Again , we see this everywhere , including in this region . It is especially encouraging to see that young professionals want to learn so they can compete for new roles and build meaningful careers .
In manufacturing , no matter where you work , you grow alongside technology . Upskilling programmes must be business-driven . Train staff in new skills that will be applied to the adoption of a value-adding tool such as AI . The delivery plan should allow for both , on-the-job training and self-service online learning . And remember to measure the impact of upskilled workers and debrief them on their experiences as they apply their new skills , so you can make continual improvements to training .
Communicate
We found that failure to heed feedback was among the top five reasons for low morale in our cohort of respondents , who also judged poor communication to be the top attribute shared by subpar supervisors . Although cultural proclivities vary wildly between the surveyed region and the Middle East , everyone needs to be heard . In this region , we may need to come up with ways to encourage people to speak up in the first place . But feedback is how you discover what is right and what is wrong on the factory floor . Without it , you are blind .
So , head to the shop floor and ask for feedback . Assure the workforce that open doors are not merely for show . Establish a tradition of open dialogue at meetings and one-on-ones . Implement suggestion boxes .
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Intelligent SME . tech