Intelligent SME.tech Issue 44 | Page 66

// SCALING UP //

Hiren Shah , Delivery Director at Scrumconnect Consulting
Scrumconnect worked collectively with the business to understand in-depth requirements and identify the gap between what had been delivered so far and what ’ s possible to achieve within the remaining scope of the programme , including all the features that were on the shelf . Scrumconnect created a joint improvement plan with HMCTS stakeholders through workshops with business leads , collaboration with architecture and security teams , consultation with development leads and release managers and research sessions with platform users .
Key opportunities to improve included :
• Bringing more robustness and stability into the platform by performing mandatory platform updates as it was out of support on critical infrastructure components like Alfresco , Docmosis and Camunda
• Preparing for increasing numbers and types of users and the resilience needed to accommodate that by addressing critical technical debt in the application
• Automating deployment mechanisms and system configurations via containerisation
• Delivering features and fixes quicker and with less impact on users
Strategic actions
Through collaborative workshops , co-creation sessions and collective refinements , Scrumconnect swiftly created a work backlog and assembled product-based teams to assess the current set-up , implement new technologies and improve on the key areas identified earlier :
• Improved security by securing all entry and exit points to the application using threat modelling and monitoring
• Improved resiliency and scaling capabilities and reduced hosting failures and data loss through implementation of a Platform-as-a- Service database
• Increased levels of automation from 40 % to 85 % ( and growing ) and replaced a suite of ageing legacy code
• Delivered features and fixes quicker through more frequent release cycles and the use of ‘ container ’ updates
• Additionally reduced hosting costs by replacing expensive oversized virtual
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