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M COURTS & TRIBUNALS

Service has been engaged in an ambitious Crime Programme since 2016 , designed to transform criminal justice , fulfilling the vision of a just , proportionate , accessible system that places people ’ s needs and expectations at its heart .

One of the key aims of this programme has been to modernise the ageing legacy systems in use in courts – replacing out of date systems not fit for purpose , cutting down on unnecessary admin and supporting more effective secure sharing of information between justice partners , legal professionals and the judiciary .

This involves building a new system called Common Platform on Azure Cloud , which integrates government agency and police force systems , supports case management and progression and can also be securely accessed by legal professionals and the judiciary . It ’ s designed to handle more than 7,000 court hearings a day and is used by up to 40,000 concurrent users .

The platform has faced challenges in terms of stability , delivery and scope and Scrumconnect has worked in collaboration with HMCTS management to come up with a comprehensive plan to address technical debt and create a technical strategy to move to a more stable and sustainable platform which can be supported by in-house technical teams .

Challenges and discoveries

To ease pressure on the business and to ensure continued success , HMCTS has extended the programme to March 2025 and revised expectations of what will be delivered in the time remaining . This will make it possible to get the existing platform and associated processes to perform to their maximum capacity and ability .

ONE OF THE KEY AIMS OF THIS PROGRAMME HAS BEEN TO MODERNISE THE AGEING LEGACY SYSTEMS IN USE IN COURTS .