Intelligent SME.tech Issue 43 | Page 66

// SCALING UP //

Ian Whilden , Senior Director , Operations at rEvolution Marketing
and monitoring of computer systems and networks
• Enhanced cybersecurity : protected against evolving cyberthreats with strengthened cybersecurity measures , ensuring data integrity and confidentiality
• Comprehensive Business Continuity plans : Developed robust plans to mitigate risks and ensure Business Continuity in the face of unforeseen disruptions
The results
rEvolution Marketing ’ s IT transformation resulted in significant improvements across all key areas , including efficiency , collaboration , management , issue resolution , cybersecurity resilience , Business Continuity and resilience .
• Efficiency and consistency : the global support model significantly improved the efficiency and consistency of IT services across all locations , resulting in better performance and reduced costs
• Enhanced collaboration : the renovation of meeting rooms with NEAT solutions fostered collaboration and boosted overall productivity , enabling teams to work together more effectively and achieve their goals more efficiently
• Streamlined management : standardised hardware simplified management and reduced compatibility challenges , freeing up IT staff to focus on more strategic initiatives
• Proactive issue resolution : proactive maintenance and monitoring minimised downtime by addressing issues before they could disrupt operations , ensuring uninterrupted business operations and improved customer satisfaction
• Cybersecurity resilience : strengthened cybersecurity measures protected the company against evolving cyberthreats , safeguarding sensitive data and ensuring Business Continuity
• Business Continuity and resilience : Comprehensive Business Continuity plans ensured the company ’ s ability to weather disruptions and maintain critical operations , minimising the impact on business and customers
Ian Whilden , Senior Director , Operations at rEvolution Marketing , took the time to talk to Intelligent SME . tech about the partnership .
Why did you choose Intelliworx as your transformation partner ?
At rEvolution , we knew we needed to address critical IT challenges in areas such as global support structure , cybersecurity measures and system management to ensure we would be able to continue operating seamlessly in the
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