intelligent

rEvolution Marketing understands that it is only as resilient as its weakest link . Its commitment to Business Continuity planning is not just about protecting its own business ; it ’ s also about protecting its clients .

Its current focus is to address critical IT challenges in areas such as global support structure , cybersecurity measures and system management . By ensuring that they can continue to operate even in the face of disruptions , rEvolution Marketing helps its clients stay ahead of the curve and achieve their business goals .

In order to maintain a robust BCP ( Business Continuity Plan ), rEvolution Marketing is addressing the following concerns :

• Improve service quality across its offices globally

• Mitigate the impact of evolving cyberthreats and potential digital disruptions

• Protect data integrity and confidentiality

• Improve operational efficiency and hardware compatibility

• Simplify system maintenance and allocate IT resources properly

The solution

To address these challenges , the company implemented a comprehensive IT transformation with Intelliworx , which included the following solutions :

• Global support model : streamlined IT services through a unified global support model , ensuring consistency and efficiency across all offices

• Meeting room transformation : enhanced collaboration and productivity with innovative NEAT solutions in all meeting rooms

• Standardised hardware : simplified management and reduced compatibility issues by standardising hardware globally

• Proactive maintenance : minimised downtime through proactive maintenance

IN ADDITION , OUR GLOBAL SUPPORT MODEL IMPLEMENTATION WITH INTELLIWORX HAS ENABLED US TO REDUCE IT SUPPORT RESPONSE TIMES FROM DAYS TO HOURS .