Intelligent SME.tech Issue 43 | Page 45

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// END-USER INSIGHT // all the company ’ s ongoing jobs because he has all of the necessary information together in one place . Before , he was managing everything on three different platforms – WhatsApp , Excel and Word – which made running the business more complicated than it needed to be . ToolTime brings order to that , centralising and simplifying company administrative operations .

Zafbuild currently has three complete ToolTime licences and two mobile licences , with the aim for all supervisors to have access soon .
ToolTime is a cloud-based job management software solution for tradespeople . Developed specifically for home service trades , it can be used to digitise and centralise all company processes to simplify operations and find efficiencies , giving tradespeople the power to effortlessly keep track of work in real-time and from wherever they are . This creates administrative efficiency and provides a smooth , more transparent service for customers . Since its launch in Germany in 2018 , ToolTime ’ s web and mobile applications are already saving more than 10,000 tradespeople up to 30 % on working time .
ToolTime can be used for important functions such as job time tracking , site documentation , customer signature capture and job planning and scheduling – including a free customer SMS confirmation and mapbased appointment visibility . Quotes and invoices can be created in just a few clicks , with data flowing seamlessly from the in-app digital timesheets and logged work , saving users hours of admin and ensuring efficiency and professionalism .
Other key attributes of the ToolTime job management software include :
• Easily integrated plug and play web software with iOS and Android compatibility
• Configured for local tax systems to allow financial information to be easily exported for hassle-free tax returns
• Complete customer data transfer service and live team training
• Ongoing dedicated customer support .
William De Wet took the time to speak to Intelligent SME . tech about his company ’ s use of ToolTime :
Do you and your team use ToolTime on mobile / tablets ?
I use ToolTime both out and about and at home ; using the app on my phone but also at home on the desktop . My supervisor , Steve , does the same but sometimes he takes the laptop with him . When I add more colleagues to the system , they will be using their iPads .
Is there any paperwork or documentation that ToolTime has simplified / centralised ?
Definitely . It ’ s great to have all our site photos in one place . No more scrolling for ages through my camera roll or our company WhatsApp group for the site photos we need . Now , I can just open up the relevant appointment and see the photos that have been uploaded directly from my supervisors on site . With five – 10 photos added per appointment , this greatly simplifies the documentation of job photos .
What results have you seen in terms of time saved / simplified workflows / greater efficiencies ?
We ’ ve saved more than 50 % of our time on paperwork using ToolTime . It used to take us up to 20 minutes to half an hour to do our admin for each job . Now with ToolTime
Previous page : William De Wet , Director of Zafbuild

IT ’ S FANTASTIC FOR ME TO SEE WHAT WORK AND PAYMENTS WE HAVE COMING IN VIA APPOINTMENTS AND INVOICES AND THE POTENTIAL WORK IN THE PIPELINE FROM QUOTES .
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