Intelligent SME.tech Issue 43 | Page 17

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// TECH TRENDS // requirements . Now automation can take on most of these tasks , delivering cost savings and productivity gains with exponential growth and exceptional experiences – for customers and employees alike .

Digital workers can significantly reduce the manual work involved in updating and transferring data between systems , ensuring the stored data is clean and consistent from the day they ’ re hired to the day they retire . Based on market demands , by using automation to help organise , find patterns or predict change , businesses are better able to deliver on their goals .
How automation and people analytics are improving the employee experience
If you spoke with any HR manager 20 years ago and asked them what their primary people analytics were , they ’ d show you a spreadsheet focusing on headcount and attrition .
Today , big data can be used to understand every aspect of the employee experience and its impact on workers , from work / life balance , fair pay to learning , development and diversity . When data is used to understand every part of the employee experience , intelligent , datadriven decisions can be made .
By using automation to collect information reflecting daily workplace realities as people
interact with the organisation , positive employee engagement strategies can then be used on intranet portals , in performance meetings or with benefits teams to make improvements .
Armed with this information , HR leaders can streamline business strategies and frameworks that put people at the forefront when discussing organisation priorities that can drive real impact for workers .
Taking something as simple as an employee listening survey and using IA to analyse results without bias , HR leaders can gain a better understanding of employee attitudes , then work with other areas of the business to improve the employee experience .
The transformation of HR with IA
With this additional free time provided by digital workers , future HR teams will become as strategic as finance functions with the power to review and deliver flexible , motivated employees while remaining compliant .
IA can help small organisation HR leaders streamline operations , reduce costs and empower SMEs to make informed strategic HR decisions , leading to improved productivity and organisational effectiveness . Using IA across human resource functions to build diverse multi-regional talent , companies have the potential to better enable human capital teams to focus on the employee landscape . �

EMPOWERING FRONTLINE HR TEAMS WITH INVALUABLE INSIGHTS REGARDING EMPLOYEE GROWTH , PERFORMANCE , ENGAGEMENT AND COMMITMENT MEANS HR STAFF CAN FOCUS ON DELIVERING A BETTER EMPLOYMENT EXPERIENCE .
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