intelligent

Intelligent automation ( IA ) is a combination of technologies , including business process management , robotic process automation , no-code development , AI and Machine Learning , helping organisations deliver transformational results across the enterprise . Concetta Yates , VP Customer Strategy and Industry Solutions , SS & C Blue Prism , explains how IA is replacing high-volume , low complexity HR tasks , as well as how automation and people analytics are improving the employee experience .

ODAY ’ S WORK

ENVIRONMENT or workplace isn ’ t defined . The new normal features disparate workforces and functions that do not occur simultaneously , with employees working remotely from different parts of the country or even the world .

For HR teams , this can be a major headache , especially for small businesses due to a lack of resources . SMEs typically have smaller HR teams with limited budgets and resources , increasing the difficulty of keeping up with ever-changing employment laws .

McKinsey reports on eight recent shifts in the HR landscape revealing a growing trend adopting agile principles to ensure existing HR capacity can be swiftly reallocated to meet fast-changing business needs , while also delivering tailored services