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UK business leaders have been urged to follow five key tokens of advice before they implement any new Artificial Intelligence ( AI ) programs or technologies within their organisations . Patrick Wake , Group Director of Information Security at FDM Group , whose mission is to bring people and technology together , has offered insights into what businesses should do to ensure that AI is used safely and effectively by their workforce .

I CAN SUPPORT BUSINESSES in various ways , from automating repetitive tasks to enhancing customer service experience .

So not only do businesses need to be savvy in navigating the upfront costs required for AI implementation , but inaccurate or unreliable AI outputs can lead to costly errors including fines .

AI algorithms can also analyse vast amounts of data quickly , providing valuable insights and aiding in data-driven decision-making .

However , if it is not implemented and used correctly , the use of AI in businesses can present certain risks that need to be acknowledged and managed .

For example , there is a potential for biased decision-making if AI algorithms are trained on biased or unrepresentative data , leading to discriminatory outcomes . Another risk is the possibility of privacy breaches when dealing with sensitive user data .

Wake said : “ AI can optimise various business processes leading to cost savings and improved resource allocation . In turn , this allows businesses to gain a competitive advantage in their markets .

“ But if used incorrectly or if business leaders don ’ t prepare their organisations properly before implementing these AI-led programs and software , it can also present significant risks .

“ However , businesses can address these potential risks by doing their research , providing effective training to staff , refraining