Intelligent SME.tech Issue 34 | Page 12

// LATEST INTELLIGENCE //

CISCO SERVICES PLAYBOOK

GROW REVENUE AND INCREASE PROFITABILITY WITH CISCO SERVICES
PRESENTED BY
Scan QR code to Download whitepaper here

w

Why invest in Cisco Services ?
Business continuity is at risk from changing technological and business requirements . Customers are asking how they can :
• Resolve problems quickly to minimise downtime , and prevent issues
• Increase network utilisation , extend the life of IT , and extract more value
• Improve staff knowledge and operational processes , and unburden overextended operation resources
• Deliver new capabilities quickly and efficiently or make changes to existing services with minimum disruption
As IT ecosystems become multi-product and multi-vendor , customers face new challenges
69 % of IT Leaders think technology has become more complex . Too complex to manage every aspect in house
93 % of IT Leaders face a skills gap that is hard to close as technology
evolution outpaces capacity for continual training
46 % of New revenue growth in IT is attributed to emerging technologies during 2018 – 2023
Cisco Services portfolio
• Smart Net Total Care
• Solution Support
• Software Support
Benefits of support services
• Shift to a recurring revenue model
• Ensure business continuity
• Boost profits / margins
• Increase ROI / reduce TCO
• Access to Cisco ’ s toolsets
• Improve customer retention
Why buy from Comstor ?
• Partner enablement : Focused on partner growth . Service practice builders .
• Dedicated teams : Services portfolio advisors . Access to dedicated teams . �
12 intelligent
. tech
Intelligent SME . tech