IF YOU ’ RE NOT ACTUALLY

LISTENING TO YOUR TEAM , YOU

COULD MISS THE NEXT GREAT

OPPORTUNITY FOR YOUR BUSINESS . and distribution and the Tapoly SaaS platform utilises AI and ML , helping to streamline data and information sharing between insurers and their distribution partners . Partnering with InsurTechs can reduce the overall operating costs whilst allowing traditional insurance players to access new and untapped markets that could not previously be accessed in a cost effective way .

How important are role models for encouraging more women to strive for – and obtain – leadership roles ?

Role models are important for encouraging more women to strive for and obtain leadership roles . However , I believe structural changes in the way businesses operate are the most important thing to ensure more women achieve leadership roles . Companies should be implementing diversity and inclusion policies right through from recruitment to retention , while also showcasing and celebrating the achievements of a diverse range of people .

Alongside this , more funding needs to be made available for training and mentorship , sponsorship opportunities must be increased and there needs to be better access to education . These changes are occurring , but there is much more to be done to accelerate the pace .

How has your organisation adapted over the last two years ?

With things constantly changing over the past two years we have had to remain adaptable in order to continue delivering high levels of customer service . This flexibility has also been important when supporting employees as everyone has had individual pressures to deal with , so being accommodating to different working times / workloads has been essential .

While the past few years have been challenging for so many people , it has also proven the importance of Digital Transformation in insurance . When working from home was required , it was much harder for insurers who had not yet embedded technology within their operating processes to adapt , causing communication delays with their customers .

This has been a great opportunity for us , as it demonstrates the importance of what we are trying to achieve at Tapoly – driving digitalisation in insurance and making communication between insurers and distribution partners seamless . It has only spurred us on further to continue expanding our number of global partners so more people can benefit from our service .

How important is technology to your own business for ensuring ability to scale and how do you plan to grow the business further ?

As a SaaS provider , technology is vital to everything we do at Tapoly . Our tech has enabled us to respond to market needs quickly , streamline our processes and expand across the globe . It has also enabled me to build a talented team of professionals based on their expertise , rather than their location . I ’ m always looking ahead to the next opportunity , so I have many plans for 2022 and beyond . I ’ m currently most excited about our plans to expand into emerging countries , as well as continuing to build on our diverse range of insurance products for workers in the under-served gig economy . �

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