// NEWS //
Mid-sized companies are using AI productively, but integration, security and governance are hindering scaling significant challenges regarding company-wide integration, governance and the secure scaling of AI applications.
For the study, techconsult surveyed IT and business decisionmakers from mid-sized companies with 500 to fewer than 2,000 employees in Germany on behalf of CANCOM and ServiceNow in early 2026. The key finding: 76 % of companies are already using AI productively, but only 26 % have fully integrated it into their core processes. Many companies thus remain at the stage of individual pilot projects or isolated use cases.
CANCOM, in collaboration with ServiceNow, has published the study, AI zwischen Vision und Umsetzung – Wie der Mittelstand den Schritt von Pilotprojekten zur breiten Umsetzung schafft. The survey, conducted by the analyst firm, techconsult, shows that Artifical Intelligence( AI) has become a strategic priority for German mid-sized companies and is already being used productively. At the same time, there are
According to the study, the correlation between strategic anchoring and actual maturity level is particularly clear: Companies with a clear‘ AI-first’ approach have fully operationalised AI significantly more often than companies that implement AI only at the departmental level. At the same time, 49 % of the surveyed companies continue to pursue isolated departmental strategies, which can lead to data silos, parallel structures and security risks.
“ The study clearly shows that AI in the SME sector has moved beyond the experimental phase. The crucial next step is now its controlled and scalable integration into business-critical and value-adding processes,” said Simon Russin, Vice President of Enterprise Applications at CANCOM.
Wolters Kluwer launches Genya Magazzino to help Italian SMEs streamline inventory control and improve decision-making
Wolters Kluwer Tax and Accounting Italy has announced the launch of Genya Magazzino, a new cloud solution designed to help small- and medium-sized businesses( SMEs) manage inventory more efficiently, improve data accuracy and support better business decisions.
Managing stock effectively has become a strategic priority for businesses. However, many organisations still rely on manual or disconnected processes, limiting visibility and creating inefficiencies that impact invoicing, financial reporting and planning. This reflects a broader digitalisation gap among Italian SMEs. According to Wolters Kluwer’ s Future Ready Business report, only 30 % are fully cloud-based, while 16 % still operate entirely on-premises, highlighting a continued opportunity to modernise core business processes.
“ Effective inventory management is increasingly critical for small businesses, directly impacting liquidity, operational continuity and the quality of decision-making,” said Gianluca Enea, Associate Director Technology Product Management, Wolters Kluwer Tax & Accounting Italy.“ With Genya Magazzino, we are helping companies move beyond fragmented, manual processes by providing a simple, integrated solution that delivers real-time visibility and aligns inventory management with core administrative workflows.”
Genya Magazzino extends the Genya suite with dedicated functionality tailored to SMEs that need a practical and scalable approach to inventory control. Designed for companies typically employing between five and 15 people, the solution allows users to monitor stock levels in real-time, automate updates through business documents and maintain a consistent and integrated view of operations.
By integrating inventory management into a single cloudbased environment, Genya Magazzino enables businesses to streamline operations and strengthen control over their data.
Intelligent SME. tech
9