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Executive summary

Data Center Infrastructure Management( DCIM) software is widely used to improve resiliency, security, and staff efficiency. As IT deployments become more distributed, driven by edge computing, AI inference, and digital transformation initiatives, the need to remotely monitor critical power and cooling infrastructure becomes increasingly urgent.

At the same time, higher rack densities with tighter operating tolerances, combined with ongoing staffing constraints, raise the risk and cost of downtime across sites.

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While the value of DCIM is, perhaps, obvious to IT Operations teams tasked with maintaining availability of sprawling IT portfolios, calculating an ROI can be difficult to do credibly. In this paper, we provide a framework and introduce a tool for quantifying this value to help justify investment in DCIM monitoring and alarming functions.

Key takeaways

1. Distributed IT environments, driven largely by edge computing, AI inference, and digital transformation initiatives, increase the risk and cost of downtime, making visibility essential. Edge sites with little or no onsite IT staff, combined with higher rack densities and tighter operating margins, are more vulnerable to power and cooling disruptions.

2. DCIM monitoring reduces both the frequency and duration of outages. Real-time visibility, alarming, and diagnostics enable earlier detection and faster resolution of issues. This significantly lowers downtime occurrence and mean time to recover( MTTR).

3. The value of DCIM extends beyond preventing downtime to measurable operational cost savings. Remote monitoring also reduces unnecessary service visits, improves IT staff efficiency, and minimizes productivity losses from non-IT staff responding to avoidable incidents. �

20 Intelligent SME. tech