Intelligent SME.tech Issue 66 | Page 22

// LATEST INTELLIGENCE //

BUILDING A BUSINESS CASE FOR AI AGENTS

PRESENTED BY

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Introduction
In 2025, many organizations dipped their toes into using AI agents, running and experimenting with proofs of concept. Some of those pilots delivered promise, but many stalled before production. Why?
It had mainly to do with a lack of organizational readiness – having the right strategy, operating model, governance framework and business- focused view of AI. That meant they struggled to turn the technology proofs of concept into something of value.
2026 is different.
The organizations that win will be the ones to turn last year’ s experiences into orchestrated, governed, enterprise-scale agentic systems that generate measurable results. The caveat? That requires a different kind of business case. Not an IT funding request or a narrow automation ROI spreadsheet, but a strategic case that explains the full potential of agentic automation with AI agents, why AI agents matter now and how they can deliver a competitive advantage.
This e-book shows you how to build that case.
What’ s included in an AI agent business case:
• Sponsorship model for key stakeholders
• Priority use cases
• Aligned goals to business outcomes
• Pain points
• Built-in governance framework
• Solution architecture
• Financial model and framework measurement
How to define AI Agents for your organization
What are AI agents?
Building a Business Case for AI Agents
How To Develop and Sustain a Successful Strategy
blueprism. com
AI agents are an autonomous or semiautonomous AI system powered by AI with the cognitive capabilities to perceive inputs from their environment, reason about them, make decisions and take actions. �
22 Intelligent SME. tech