// SCALING UP //

YOU HAVE TO GO THE WHOLE WAY, OTHERWISE THE SOFTWARE IS NOT GIVING YOU ANYTHING DIFFERENT FROM OTHER SOFTWARE.

Initially, the company’ s decision to implement LS Central was based on it being an internationally recognised retail solution, which ensured access to extensive feedback and reviews. Knowing the role AI would be playing in the future, Tayob also felt that because LS Central is built on Microsoft technology, it had an edge over some of the competitor products and solutions, given that it had been actively planning for and investing in AI for many years. Another draw card was the familiarity which comes with the Microsoft interface which the company was already familiar with and the integration possible across its solutions stack.

Partnering with Braintree

Lazkam’ s collaboration with leading IT solutions provider and trusted Microsoft Partner, Braintree, was established two years ago, once the initial implementation had started.

Tayob said that since partnering with Braintree, Lazkam has had very few issues.“ Maintenance and implementation is something that Braintree does very well,” he said.

In order to minimise risks and ensure a smoother transition, Lazkam chose a staggered approach with its transition to LS Central. Tayob said that while running parallel systems was challenging, it is still an approach he would recommend, providing a layer of security and control during the transition to new software.

“ What made this partnership so successful was the investment of time and effort made by Tayob in the migration process, which enabled us to gain an in-depth understanding of the strategic vision underpinning the need for this software upgrade,” said Grant Van der Westhuizen, Sales Manager of Business Applications at Braintree.

2024 was the fifth consecutive year that Braintree has qualified as a LS Retail Diamond Partner, the highest achievement for an LS Retail partner, further entrenching Braintree as an expert in providing digital solutions to the dynamic and highly competitive retail and FMCG sectors across Africa.

Navigating the roadblocks and challenges

As with any digital migration of this nature, even for a small- to medium-sized business

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