// SCALING UP //

STREAMLINING COMPLEX WORK IS KEY TO OUR ONGOING RELATIONSHIP WITH QUADIENT.

Results:

Formara is now better positioned to meet the high levels of productivity its customers demand. The implementation of the Quadient DS-700 iQ folder inserter led to a five-fold increase in job completion speed, enabling Formara to handle multiple daily projects efficiently. Pond said:“ We’ re getting a lot more productivity out of the new system. The volume of mailing we’ re producing has increased, the machine is a solid, robust mechanical system and the general downtime is low.”

The DS-700 iQ also enabled Formara to become more confident in its ability to handle increasing order complexity. The barcode tracking functionality ensures perfect insertto-recipient matching, eliminating errors in both transactional and marketing campaigns.“ Rather than completing the mailings separately, the new Quadient machine can just run it all in one go, which is important as intricacies become more relevant to our market,” added Pond.

Integrated real-time tracking also enables Formara’ s clients to monitor their campaigns with confidence:“ If we know a mailing that’ s coming off the end of the machine is accurate because of the barcode system, production time is reduced because the team doesn’ t need to run manual checks. This allows us to be more competitive in the marketplace and increases the trust employees and clients have in our products,” Pond said.“ Even when jobs contain thousands of pieces of mail, we can say with confidence that we have not made any production errors. Giving customers peace of mind is what Formara is all about.”

Since the project’ s completion, Formara has experienced a 25 % increase in mailing volume, while maintaining the precision and reliability of mailings. The improved system supports both small and high-volume mailing solutions, so as customers’ diverse needs change, so can Formara. With more repetitive manual tasks being automated, in turn Formara’ s team can focus on higher value work and build closer relationships with customers.“ Streamlining complex work is key to our ongoing relationship with Quadient. The machine already runs across one and a half to two shifts a week at the moment and as workloads increase, the DS-700 iQ could enable Formara to go much further and one day become a 24 / 7 business,” said Pond.

In the longer-term, the partnership with Quadient is keeping Formara ahead of industry trends and enabling it to scale operations in line. With a strong foundation in technology and client-first service, Formara has future-proofed its business for long-term growth and competitiveness. �

68 Intelligent SME. tech