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Intelligent SME. tech is a Lynchpin Media publication for professionals with an interest in global SME news and events. If you wish to subscribe for regular copies, then please email: info @ lynchpinmedia. com
EDITOR’ S NOTE
ELLO AND A WARM welcome to the 54th
H edition of Intelligent SME. tech. On this month’ s front cover, we feature Zeph King, COO at Real Drinks Group, which is based in the UK. It is a drinks retailer which supplies drinks to retailers and directly to consumers, manages sales and creates new drinks. The company is growing in size and it needed a solution to transform its operations and prepare it for further growth. It chose Oracle NetSuite, which supports critical functions such as accounting, financials, order entry, purchasing, invoicing and inventory management.
King discusses the transformative effect Oracle NetSuite has had on the business. The company considered several ERP systems but ultimately chose NetSuite for its flexibility and growth potential. Through this choice, Real Drinks Group has streamlined order processing and ensured accurate invoicing, helping the company to bolster its relationships with suppliers and customers alike. Turn to page 44 to read more.
It can be difficult for an SME to choose which technology to invest in. In this month’ s Editor’ s Question, I ask how can SMEs maximise the return on investment from a CRM system, considering their typically limited budgets? Four experts took the time to give their views, starting on page 20.
Enterprise Resource Planning( ERP) is a type of software that organisations use to manage and integrate the core aspects of their business, such as finance and accounting, HR and supply chain management. Carrie Tallett, Senior Product Manager at Forterro’ s Orderwise, explains how ERP is not just for the larger businesses and explains how companies starting out on their ERP journey can make the most of this technology. Turn to page 28.
After an international law firm blocked general access to several AI tools following a‘ significant increase in usage’ by staff not in line with its AI policy, Su Apps, Employment Law Partner at Ashfords, looks at what a good workplace AI policy should include. Turn to page 41.
We also have a round-up of all the latest SME news from across our regions, while our intelligent brands section looks at what’ s new in sales and marketing, finance, HR and customer experience.
I hope you enjoy the magazine and if you’ d like to contribute to any future issues, please contact me by emailing rebecca @ lynchpinmedia. com
Rebecca Miles Managing Editor
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