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Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com
EDITOR ’ S NOTE
ello and a warm welcome to the 52nd edition
H of Intelligent SME . tech . On this month ’ s front cover , we feature Josh Hough , CEO at CareLineLive , which is a UK homecare software company . Its clients are agencies which provide carers to people at home . It uses the Atlassian suite of software , which contains tools including Jira and Confluence . It helps the company keep track of its own software development and processes . Hough said Jira provided him with the necessary oversight he and his management team need to make decisions and support his team .
Another part of the Atlassian suite which CareLineLive uses is the workspace software Confluence . Hough says it is effectively an ‘ internal wiki ’, where the company ’ s policies , reports and documents are held and worked on . Turn to page 44 to read more .
The Editor ’ s Question this month is : With a reported shortage of skilled job candidates , how can SMEs offer a more attractive workplace than larger companies and make sure they retain staff ? Four experts took the time to give their views , starting on page 20 .
Digital Transformation is crucial if SMEs want to realise their full growth potential . A report from Virgin Media O2 Business and Cebr has revealed that if all British-based firms had increased their digital technology usage in 2021 , the economy could have seen a staggering £ 111 billion boost in turnover by 2023 . In this feature , experts from Virgin Media O2 Business and Cebr explore the benefits of Digital Transformation based on the report findings . Turn to page 28 .
Businesses of all sizes find themselves victims of cyberattacks . Small businesses cannot be complacent about their cybersecurity . Steve Doust , Group Sales Director – Business Solutions at Kyocera Document Solutions UK , outlines how SME owners can build a robust cybersecurity policy and how to steer clear of complacency . Turn to page 41 .
We also have a round-up of all the latest SME news from across our regions , while our intelligent brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please contact me by emailing rebecca @ lynchpinmedia . com
Rebecca Miles Managing Editor
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