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Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com
EDITOR ’ S NOTE
ello and a warm welcome to the 51st edition
H of Intelligent SME . tech and a happy new year to all of our readers . On this month ’ s front cover , we feature Dean Kennett , Founder and Managing Director of Fooditude , which is a London-based catering firm . It has partnered with digital food safety platform , Telsen , to enhance how it manages food safety , waste and automation . The partnership opens up an exciting chapter in the role of AI and the Internet of Things in improving food safety , intelligently monitoring production and storage and boosting the sustainability of operations .
Telsen ’ s technology automates many important tasks . It makes Fooditude even more accurate in areas around food safety and quality , while also taking the strain away from managing audits , reports and standards . Turn to page 44 to read more .
The Editor ’ s Question this month is : What challenges and growth opportunities do you predict for SMEs in 2025 ? Three experts from KBS Corporate , Kingston Technology Europe and inq . South Africa give their predictions for the year ahead , starting on page 20 .
Making the right technology choice is essential for SMEs to thrive . Choosing the right tech helps SMEs grow and boosts efficiency but with so much choice on the market , how do SMEs choose the right technology ? John Harding , General Manager , Managed Services at Konica Minolta Australia , discusses how SMEs can choose the technology which is right for them . Turn to page 28 .
Managing access to systems can be challenging , especially when trying to strike a balance between customer experience and security . Customer identity and access management is at the core of ensuring a secure and seamless user experience across an organisation ’ s entire ecosystem . Malithi Edirisinghe , Director , Architect – IAM at WSO2 , shares her expertise on the five key pillars that make up a strong CIAM strategy . Turn to page 41 .
We also have a round-up of all the latest SME news from across our regions , while our intelligent brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please contact me by emailing rebecca @ lynchpinmedia . com
Rebecca Miles Managing Editor
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