Intelligent SME.tech Issue 05 | Page 3

intelligent intelligent
. tech
Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk

Editor ’ s note

ello and welcome to the

H latest edition of Intelligent SME . tech . Our cover story this month features Honan Insurance , an Australianheadquartered insurance broker , which was looking for a managed services provider which would support the company ’ s mission for international growth .

Laurence Basell , Honan Insurance ’ s Chief Operating Officer , tells us why the company opted to work with blueAPACHE and highlights the business benefits it is now experiencing as a result , including the ability to continue operating during the COVID-19 disruptions . Find out more about the implementation from page 44 .
Meanwhile , our first feature this month focuses on cloud management – a particularly important topic for digitally transforming SMEs . By having a cloud management strategy , businesses can ensure they enjoy the full benefits that cloud technology has to offer . Industry experts from Rackspace Technology , Exponential-e and AssureStor , offer their insights from page 28 .
Enterprise Resource Planning ( ERP ) is another tool which stands to benefit organisations – particularly given the distributed nature of the current workforce – by connecting the right information to the right people at the right time . We hear from Dumisani Moyo , Head of Mid-Market : Southern Africa at SAP , in our second feature as he explains the top five benefits organisations can expect from implementing ERP technology .
We ’ re also looking at how one North American business has scaled after using a technology solution in this month ’ s Scaling Up . St Romain Oil ( SRO ), a Louisiana-based convenience store operator , increased its food service margin and reduced vendor creep after deploying a PDI Software solution . Find out more from page 64 .
We also have a round-up of all the latest SME news from across our regions , while our ‘ intelligent ’ brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues please do not hesitate to contact me by emailing jess @ lynchpinmedia . co . uk
Jess Phillips Head of Intelligent SME . tech
MANAGEMENT
Managing Partner : Richard Judd , richard @ lynchpinmedia . co . uk (+ 44 7534 132 966 )
Managing Partner : Stuart Lynch , stuart @ lynchpinmedia . co . uk (+ 44 7514 807 117 )
MAGAZINE CONTACT
Director , Strategic Content and Head of Intelligent SME . tech : Jess Phillips , jess @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1005 )
LYNCHPIN EDITORIAL TEAM
Managing Editor and Editor , Intelligent CIO APAC and Intelligent CIO North America : Mark Bowen , mark @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1004 )
Deputy Managing Editor and Editor , Intelligent CIO Middle East and Intelligent CIO Africa : Manda Banda , manda @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1009 )
Lead Editor , Intelligent CIO Europe , Intelligent CISO and Intelligent Data Centres : Alix Pressley , alix @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1003 )
Editor , Digital and Intelligent Tech Channels : Rebecca Miles , rebecca @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1007 )
Editorial Coordinator , Louise Mair , louise @ lynchpinmedia . co . uk
WEB SERVICES / DESIGN
Head of Design and Production : Pippa Sanderson , pippa @ lynchpinmedia . co . uk
Head of Digital Services : Charles Brandreth , charles @ lynchpinmedia . co . uk
Junior Graphic and Digital Designer : Daniel James , daniel @ lynchpinmedia . co . uk
Digital & Marketing Services Apprentice , Harry Rogers , harry @ lynchpinmedia . co . uk
SALES / MARKETING
Director , Agency Partnerships , James Hardy , james @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1012 )
VP Americas , Paul Weintraub , paulw @ lynchpinmedia . co . uk (+ 1 ( 407 ) 832-0285 )
Global Account Director : Carmen Aston , carmen @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1010 )
Commercial Director : Michal Zylinski , michal @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1002 )
Marketing and Operations Manager : Curtis Driscoll , curtis @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1008 )
Client Services Executive : Tom Bush , tom @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1011 )
Lynchpin Media © 2021 Lynchpin Media is a boutique publisher registered in the United Kingdom . Company number 8096230 63 / 66 Hatton Garden , London , EC1N 8LE
Intelligent SME . tech
. tech
3