Intelligent SME.tech Issue 45 | Page 48

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// INTELLIGENT SECTION // FINANCE | SALES & MARKETING | CUSTOMER EXPERIENCE | HR SOLUTIONS

Xero unveils breakthrough tech behind Just Ask Xero to improve accuracy of accounting tasks

X ero , a global small business platform , unveiled last month at Xerocon London a groundbreaking technology underpinning its upcoming AI-powered smart business companion Just Ask Xero ( JAX ). The proprietary technology helps ensure greater accuracy while using AI in the accounting process .

JAX , available in beta in August , will help small businesses and their advisors run their business more efficiently . are making steps towards delivering on our product vision – to reimagine accounting through AI and mobile . Small business owners are rarely in one place or using just one tool . Through GenAI and mobile , it ’ s now possible to really change accounting for small businesses so that it ’ s where their work is – in the office , on the move , on their computer or on their smartphone . With powerful , smarter AI like JAX answering our customers ’ most important questions , we ’ re making the most critical business models that only rely on large language models ( LLMs ). It uses a control system to ensure the data that ’ s fed to the LLMs is only related to the relevant task , such as quoting an invoice .
“ It ’ s critical to ensure accuracy in accounting tasks , which means using GenAI presents a unique challenge . LLMs are incredibly powerful yet can be flawed . When they are ungrounded and don ’ t have access to the right information in context , they can make up data points . In accounting , we can ’ t make up information . That ’ s why implementing a technology like this is so groundbreaking for the accounting industry . It puts the right guardrails in place around the AI to ensure Xero customers using AI for accounting tasks can trust the precision and accuracy of JAX ,” Jolly said .
Additionally , the new proprietary technology provides data security in line with broader Xero platform measures . It ensures the LLMs only receive data that the user has given Xero permission to access and keeps the data safely within the platform .
Customers and accounting and bookkeeping partners will be able to ‘ Just Ask Xero ’ to complete tasks like generating an invoice or editing a quote , either in Xero or other commonly used apps and devices that businesses use day-to-day , such as mobile , WhatsApp and email .
Diya Jolly , Chief Product and Technology Officer at Xero , said : “ We tasks available to business owners in the most important place – wherever they work .”
New technology-boosting accuracy in Just Ask Xero
Xero unveiled its first-of-its-kind technology that works under the hood of JAX . The proprietary technology ensures far greater accuracy than other AI
JAX will help small businesses answer questions about their finances and anticipate other tasks that may follow , making it easier to stay on top of their cash flow and make informed decisions with the help of their advisors . �

SMALL
BUSINESS OWNERS ARE RARELY IN ONE PLACE OR USING JUST ONE TOOL .
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