Intelligent SME.tech Issue 43 | Page 41

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// FEATURE //

Supporting older employees

IN THE MODERN WORKPLACE

Each generation of the workforce is looking for slightly different things . It is well reported that Gen Z prioritise flexibility and a good work / life balance . But what about your older workforce – how can businesses make sure they retain this talent and support older employees ? Graham James , Director at Pluxee UK , offers his advice .
URRENTLY , ONE-THIRD

C of England ’ s workforce , representing more than nine million people , is aged 50 and above . As the UK undergoes a massive shift towards an ageing population , this demographic is set to increase to 13 million by 2034 . In addition , the State Pension Age ( SPA ) is scheduled to rise to 67 by 2028 . This news is putting additional pressure on companies to introduce more flexibility for older employees .

Now , more than ever , it ’ s crucial for businesses to strategise on how to retain their mature workforce .
Some businesses have already taken the necessary steps to support older employees . A report by Aviva has found that 10 % of the surveyed employers have , in the last year , introduced initiatives to retain employees aged over 50 . These measures include round the clock availability to online GPs , apprenticeship programmes and opportunities for ‘ part-tirement ’ ( semi or partial retirement ). These options could become more accessible with the introduction of the Flexible Working ( Amendment ) Regulations 2023 which came into effect in April 2024 .
Training for the older generation
The digital landscape is constantly changing , and staying ahead of the curve is key for businesses . But for future-proofing their workforce , companies must encourage their older employees to embrace technology . This can significantly increase productivity and overall employee satisfaction . Both employers and employees need to recognise the importance of technology training .
Providing training in digital and technology skills can empower older employees . Fundamental digital skills , often taken for granted by younger generations , include operating a computer , navigating a mouse , or accessing the Internet . Sounds simple , right ? Well , not alongside moderately advanced skills like composing emails and conducting targeted online searches , which are necessary

ONLINE GPS NOT ONLY HAVE A CLEAR POSITIVE IMPACT ON EMPLOYEES ’ PHYSICAL WELLBEING , BUT THEY ALSO POSITIVELY IMPACT BUSINESSES .
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