intelligent

intelligent

. tech

Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com

ello and a warm welcome to issue 41 of

Intelligent SME . tech . On this month ’ s front cover , we feature Tomas Hollingsworth , Head of Technology at BW : Workplace Experts . The company oversees every stage of fitting out commercial spaces , taking on around 50 large-scale projects a year . It creates beautiful spaces for people to work in and be inspired by their surroundings .

To complete these projects , it takes on between 25 to 60 subcontractors for each project . BW had several enterprise CMS systems holding great decision-making data . However , most processes were manual and few of the systems talked to each other , which is where Codiance stepped in to help the company streamline its processes and have all the decisionmaking data it needed in one space . Turn to page 44 to find out more .

The Editor ’ s Question this month focuses on the advice the experts would offer to an SME setting up its business computer network . This can be a daunting prospect for small companies and there was a varied response from the four businesspeople who answered . Turn to page 20 .

The acceleration of digital automation tools , particularly Generative AI , is spurring a new phase of adoption that can lead to disruptive growth for those that get it right . Violeta Martin , Vice President , Commercial Sales EMEA , DocuSign , dives into where digital solutions can most help SMBs compete and drive value and the factors they need to succeed using the benefits of AI to empower staff – and to avoid the risks associated with it too . Turn to page 28 .

Our Industry Unlocked section focuses on retail . Like all industries , retail needs to keep up with the technology on offer . Technology is developing at a breakneck speed and it ’ s not always easy to keep up-to-date with everything which is on offer . Peter Ludi , Business Development Executive at redPanda Software , explains which areas of technology retailers should focus on . Turn to page 37 .

We also have a round-up of all the latest SME news from across our regions , while our intelligent brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .

I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please do not hesitate to contact me by emailing rebecca @ lynchpinmedia . com

Rebecca Miles Managing Editor

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