intelligent

NDAVA , A GLOBAL

PROVIDER of Digital Transformation , agile development and intelligent automation services , has revealed a sponsored IDC InfoBrief , Leveraging the Human Advantage for Business Transformation . Exploring how organisations are tackling the evolution to the digital business era , the InfoBrief uncovers the roadblocks , tactics and outcomes of Digital Transformation ( DX ) efforts in the last year , as well as strategic drivers and approaches to integrating major technologies shaping the landscape , such as Artificial Intelligence ( AI ) and automation .

The research , which surveyed business leaders and decision-makers across the globe , revealed that the overwhelming majority ( 88 %) said that only 50 % or less of their DX projects in the past year met the expected goals or outcomes . And when businesses miss the mark on DX projects , it ’ s not just their infrastructure or competitive position that suffers . While 62 % reported failure resulting in them being less technically mature than competitors and having a longer time to market , key challenges damaging the employee experience emerged as consequences too . Many are facing frustrated staff ( 56 %), as well as a rise in staff attrition ( 50 %) and a less stimulating work environment ( 44 %).

The causes of lacklustre results from Digital Transformations reinforce the notion that strategies too often neglect to prioritise a people-first approach in the planning , design and implementation of digital initiatives . For example , 39 % of respondents indicated that a lack of employee buy-in was a key reason for failing to meet expected outcomes , implying a need for cultural considerations to encourage user engagement . This was followed by conflicting opinions from leadership ( 36 %) and a lack of collaboration internally ( 33 %), demonstrating a struggle to successfully navigate organisational dynamics or engage stakeholders throughout projects . When reflecting on failed DX projects , over half recognised that investments would have been better channelled into people-centric projects such as upskilling staff ( 55 %) and improving IT and line of business communication ( 50 %).

THE CAUSES OF LACKLUSTRE RESULTS FROM DIGITAL TRANSFORMATIONS REINFORCE THE NOTION THAT STRATEGIES TOO OFTEN NEGLECT TO PRIORITISE A PEOPLE-FIRST APPROACH IN THE PLANNING , DESIGN AND IMPLEMENTATION OF DIGITAL INITIATIVES .

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