Intelligent SME.tech Issue 37 | Page 32

intelligent

// FEATURE //

IT ’ S COMMONLY PERCEIVED THAT THE COMMERCIAL BENEFITS OF
MAKING SUCH A LARGE ,
STRATEGIC
CHANGE WILL TAKE TOO LONG TO REALISE AND ARE TOO HARD TO QUANTIFY TO MAKE IT WORTH
THE EFFORT . to have its own in-house team implement a successful Digital Transformation . Additionally , the expertise of an in-house team will never contend with the expertise of a partner , that specialises in and has the experience in supporting several SPs to do the same thing .
In order to untangle the web that legacy systems often create , organisations need a sophisticated platform that either replaces the old system or sits on top of it as an additional layer and makes sense of the chaos below . Mobilise ’ s orchestration layer , which is part of its HERO platform , does exactly this .
HERO is a flexible plug-and-play digital BSS platform that can be integrated into any system to offer a seamless , fully digital interface .
Mobilise leads by example , by recognising when some functionalities fall outside of its realm of expertise . It partners with experts in know your customer ( KYC ), billing and rating , Subscription Manager Data Preparation + ( SM-DP +) to bring a fully digital , agile and quality service to customers looking to digitally transform their telco business or business area .
The truth is that sunk cost fallacy is part of human nature . But just because it ’ s natural , doesn ’ t mean it ’ s the right thing to do . Changing course when a better option appears is the key to success . And for Digital Transformation and new technology adoption , this involves admitting when you ’ re out of your depth in-house and partnering with an expert to guide you to success . �
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