intelligent

intelligent

. tech

Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com

ELCOME TO ISSUE 37 of Intelligent SME . tech .

Paperwork is rarely welcome in the day-to-day running of businesses and can cause delays and frustration , especially if you have a small team . But what ’ s the answer ? On the front cover of this month , we feature Offploy , a social enterprise that helps employers recruit ex-offenders through specialised HR consultancy , training and policy development services . It found that added paperwork was leaving less time with the people it wanted to help .

Enter Conga and its software solutions , Conga Grid , Conga Sign and Conga Composer . Jacob Hill , Managing Director and Co-founder , Offploy , explained how Conga Grid allowed him to visualise the entire Offploy database on a single screen , analyse the entirety of his grant data and perform large-scale contract reviews without exporting the information from Salesforce . Offploy ’ s affinity for Conga doesn ’ t end there . Using Salesforce and Conga , the organisation has recently built an entire HR system to administer and house all staff contracts and policies . Turn to page 44 to find out more .

Tech stacks are often underutilised by companies , simply because they do not know how to take full advantage of the capabilities of the apps available to them . Peter Tahmizian , Chief Technology Officer , Intelliworx , explains how SMEs can make the most of their technology , without spending more of their budget . Turn to page 34 to find out more .

We also have a round-up of all the latest SME news from across our regions , while our intelligent brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .

I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please do not hesitate to contact me by emailing rebecca @ lynchpinmedia . com

Rebecca Miles Managing Editor

My Editor ’ s Question , which starts on page 20 , focuses on employee well-being and how employers can work to improve this . If your employees aren ’ t happy then the company will struggle to function and grow – four experts offer their top tips .

It ’ s often quoted that 70 % of all Digital Transformations fail . But what about those organisations that know they are heading down the path to failure , but are reluctant to turn back due to the time and effort they ’ ve put in and an inability to recognise their shortcomings ? On page 28 , Sam Dunscombe , Head of Growth at digital BSS provider , Mobilise , explores the sunk cost fallacy in relation to Digital Transformation .

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