Intelligent SME.tech Issue 36 | Page 44

// END-USER INSIGHT //

tTell me more about bnbme Holiday Homes and how it started .

Bnbme was started by myself and my wife , Shilpa . We had an apartment on Palm Island
[ in Dubai ] and got badly treated by the longterm tenant . This is not unusual in this market . The tenant left the apartment in a very poor condition and left right at the start of summer with Ramadan set to follow . We decided to put it on the short-term market in 2014 . In 2015 we made double of what our long-term rent was . We added our personal portfolio of properties to the short-term lets and that made my wife very busy , with managing the operations , along with the house staff . Over time , friends asked if we could manage theirs and then it just grew from there . When we realised the value in our offering , we started to make a business out of it . We never really thought of it from the perspective of how much money it can make but rather wow , we can disrupt traditional accommodation here . And that ’ s what we aim to do .
What gap in the market did you see ?
The competition does not want to provide a complete luxury experience to the guest . Many of them don ’ t come from a hospitality background – it takes a special type of person

Providing hotel-style service with added home comforts

bnbme Holiday Homes specialises in luxury . Owners of high-end homes in Dubai trust the company to rent out their spaces to travellers on a short-term basis and create a wow experience for every guest . Vinayak Mahtani , CEO of bnbme Holiday Homes , has successfully led the company to new heights by leveraging his expertise in operations management , strategic planning and customer service . He spoke to Intelligent SME . tech about how bnbme uses a powerful technology platform to streamline processes and enable scalable growth . The business has used multiple industry software and , with its own tech team and open APIs , has been able to create a system which speaks to each other and gives the best of all worlds .
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