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British HR leaders require essential data analysis and soft skills for AIreadiness , according to new research
“ The AI landscape is ever evolving , so it is important for HR leaders and their teams to navigate this through the learning of new skills and communicating effectively with the wider business about the changes that are coming . Employees may have concerns about the use of AI in HR practices , so being prepared with Q & As and keeping communication channels open is crucial to drive positive outcomes .”
How best to embrace and harness the potential of AI tools
R esearch published in the report , SuperHuman : AI adoption shaping the future of HR , by cloud HR and payroll platform , Employment Hero , has found a gap in essential skills required by HR leaders for AI readiness with data analysis ( 36 %), soft skills ( 31 %) and ethical and responsible AI use ( 26 %) most required by them .
The research from a survey of 301 British HR leaders also found that the biggest benefits of AI to them are better HR analytics , faster and more efficient operations and smoother HR processes .
Eighty-five percent of HR professionals are already using AI in some shape or form in their day-to-day activities , and 64 % are finding it is saving them time and making their jobs easier . Whilst over half ( 55 %) of HR leaders expect to increase their use of AI tools , with
15 % expect to increase the AI usage significantly in their role .
However , as the use of AI increases , so too does the need for HR leaders to possess more soft skills to ensure their critical thinking and ability to identify and manage business risk isn ’ t affected by an over-reliance on AI .
Charlotte Boffey , Head of UK Services , Employment Hero , said : “ With an increase in tools helping us to understand and interpret data , it would appear from the survey findings that HR leaders see a gap in their capability to analyse or perhaps strategise using larger quantities of data . It is also clear that HR leaders really want to put an emphasis on the ‘ human ’ element of HR practices when using AI tools by ensuring the learning of soft skills and ethical and responsible use of AI are top of their priority list .
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Consider exploring AI-powered tools that can help with content creation and data analysis .
Focus on analytics and insights – develop you and your teams ’ skills in data analysis and HR analytics . Familiarise yourself with tools and techniques for analysing and interpreting data effectively .
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Stay informed about the latest advancements in AI-driven recruitment tools and platforms . Consider leveraging AI tools for tasks such as applicant tracking , job posting and onboarding processes .
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Invest in developing your soft skills such as communication , critical thinking and empathy . These skills will not only be crucial for leveraging AI but also mitigating potential risks .
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Tackle scepticism and concerns head on . Acknowledge and address concerns about AI by fostering open discussions and providing information on the benefits and limitations of AI in HR . �
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