Intelligent SME.tech Issue 35 | Page 46

// END-USER INSIGHT //

WE ARE VERY PROUD THAT
WE HAVE NOW SURPASSED THIS TARGET BY ACHIEVING 120 % REVENUE
GROWTH AT THE END OF 2022 AND EPICOR KINETIC HAS BEEN A VITAL
TOOL FOR OUR
SUCCESS ON THIS JOURNEY .
Andy Coussins , Executive Vice President , International , Epicor
Ambitious targets for 2023 and beyond
Epicor Kinetic helped Miller to exceed its growth expectations for 2022 and the company has ambitious targets for 2023 and beyond . Miller is now looking to sharpen its competitive edge by integrating innovative warehousing solutions into Kinetic , such as Epicor Mobile Warehouse with portable handheld devices . Epicor Mobile Warehouse optimises stock movement and material handling workflows by removing the need for manual picklists , so more orders can be processed each day .
Lytollis said : “ We have progressed along our digitalisation roadmap by streamlining our ERP technology and reducing manual processes . We had previously expected to double our business by the end of 2020 , as we had the right systems in place to support this growth . We are very proud that we have now surpassed this target by achieving 120 % revenue growth at the end of 2022 and Epicor Kinetic has been a vital tool for our success on this journey .
“ We have experienced a prosperous period of growth since 2016 in the UK , and we are now reaching new markets abroad such as Australia and New Zealand . We expect to build on this great success in the future , with an ambitious growth target to surpass £ 50 million revenue over the next five years , and we believe Epicor Kinetic will help us to achieve our goal .”
Lytollis answered the following questions :
How did Epicor Kinetic help you break down business data silos ?
Epicor Kinetic ’ s capability and extensibility has made it the standard business tool across all departments ; integrations tools , customisation and API have allowed other systems to be absorbed or accessed into Epicor , ensuring the data within benefits all areas .
One of the biggest advantages of Epicor Kinetic mentioned is customisation – how has it enabled the company to customise processes ?
We have made extensive use of Epicor ’ s customisation capabilities to add bespoke business functionality that all runs on a single platform and integrates natively with the core capabilities of ERP .
Why are you targeting Australia and New Zealand next ?
It ’ s a key market where we have had an established presence for a while but now are looking to grow further and see the benefit of that investment .
Andy Coussins , Executive Vice President , International , Epicor , also took the time to tell us more about the partnership :
Were there any lessons learned from working with Miller UK that you can apply going forward ?
We understand that buying and implementing an ERP system is a long-term partnership between the customer and the vendor , and because ERP touches every part of the business , it ’ s transformational . With this in mind , every business and project is slightly different , so it is important that our team learn the Miller business inside out so we can add real value and become a trusted partner into the future .
What are the advantages of Epicor Kinetic compared to other ERP systems ?
Shaped by more than 50 years of experience , Epicor is a partner who best understands the world ’ s makers , movers and sellers . We know our industries better than anyone else , and our innovative industry solution sets are carefully built to fit a business ’ unique needs and respond flexibly to fast-changing reality . We accelerate ambitions , whether a business wants to grow and transform , or simply become more productive and effective . That ’ s what makes Epicor the essential partner to the world ’ s most essential businesses .
What are the benefits of Epicor Mobile Warehouse ?
Epicor Mobile Warehouse is a new generation handheld application that offers a modern and intuitive user interface for warehouse and distribution functions . It provides workflow optimisation for fast and accurate scanning , which reduces time to process transactions such as stock movements and material handling workflows . Accuracy is improved , and errors are reduced by removing the need for manual picklists , so more orders can be processed each day , facilitating improved revenue and margins . �
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Intelligent SME . tech