Intelligent SME.tech Issue 35 | Page 44

// END-USER INSIGHT //

ILLER UK SUPPLIES trusted

M products to a wide range of leading earthmoving manufacturers across the globe , including the likes of CAT , Hitachi , Volvo and JCB , to an established , independent global distributor network and to end-users worldwide . Miller prides itself on constantly pushing technology boundaries and delivering exceptional service . Miller ’ s extensive range of couplers and buckets enables its customers to easily change their machinery accessories to maximise production hours and increase yields . The business serves customers in over 40 countries including the USA , Europe , India , Middle East and Australia , with 189 employees worldwide and a joint venture plant in Northern China .

Navigating outdated tools , a global pandemic and geopolitical risk
Back in 2016 , Miller was expanding internationally with a new joint business venture , multiple warehouse sites and new ranges of earthmoving products . The company had outgrown its single site enterprise resource planning ( ERP ) system , which lacked the integrated accounting features Miller needed to get an accurate understanding of costs , margin and profitability . This outdated solution didn ’ t provide the required visibility on stock in transit ,

Unearthing 120 % revenue growth with Epicor

Miller UK is a leading supplier of buckets and couplers for earthmoving manufacturers . It enables its customers to easily change their machinery accessories to maximise production hours and increase yields . Like most companies , it has seen a number of challenges during the last few years . It chose Epicor Kinetic as its ERP solution , as it offered the integrated accounting , production and purchasing features that the business was looking for . Epicor Kinetic helped Miller to streamline its IT infrastructure and reduce the number of legacy systems in its environment . Iain Lytollis , IT Manager , Miller UK , spoke to Intelligent SME . tech about the partnership .
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