intelligent

Charlie Laing , Director of Information Technology ,

Harbottle & Lewis to support the new work from anywhere model and ensure secure access and reliable connectivity for employees regardless of where they were .

“ As with every other firm , at the start of the pandemic we went from one office to over 230 remote worker offices . Our existing VPN solution worked but was not user-friendly and would drop without employees knowing ,” said Charlie Laing , Director of Information Technology at Harbottle & Lewis .

The company ’ s unreliable legacy VPN was resulting in decreased productivity and lost billable hours , and a lack of visibility was preventing IT from diagnosing critical network issues .

Absolute Secure Access includes Absolute VPN , which provides security and confidentiality for data as well as optimising streaming with resilient network sessions ; Absolute ZTNA , creating a context-based authorisation system with network visibility through Zero Trust network access ; and Absolute Insights for Network , offering diagnostic and experience monitoring capabilities across endpoints and the network .

Appurity knew the strengths of Absolute ’ s solution , a reliable and resilient connection , visibility across networks and improved experience for remote workers and was able to deliver a trial to Harbottle & Lewis to match its requirements .

After a successful trial period , Harbottle & Lewis replaced its legacy VPN solution with Absolute Secure Access as its go-to provider , bolstered by the level of support Absolute was able to provide throughout the process .

Absolute Software and Appurity were able to deliver on the two core needs of Harbottle & Lewis : ensuring a reliable and resilient connection and improving user experience .

The outcome

ABSOLUTE IS

A BRILLIANT PARTNER AND HAS ENABLED

THE FIRM ’ S SHIFT

TO A NEW WAY OF WORKING LONG-TERM .

Harbottle & Lewis was not alone in its challenges with relying on a VPN to grant remote employees access to corporate systems and data . Absolute Software ’ s analysis shows that VPNs may only be working effectively on 72 % of devices , on average . Rather than boost productivity , outdated VPN solutions have created productivity challenges for users and massive support challenges for IT teams .

The solution

Harbottle & Lewis needed a solution which would grant its IT team greater visibility to effectively support its distributed workforce as well as improving its end-user employee experience .

To deliver the solution , Harbottle & Lewis was introduced to Absolute Secure Access by

With the continued distributed nature of today ’ s workforces , it is critical for organisations to have protocols in place to verify each device connecting to their corporate network each time that device connects . The answer requires a balance between protection from incoming threats and over blocking devices which will ultimately hinder staff productivity .

Once Absolute Secure Access was implemented , Harbottle & Lewis was able to gain the visibility it needed to effectively troubleshoot and diagnose remote workforce issues , including poor connectivity caused by home networks . The solution was able to support and optimise a new work from anywhere model through the pandemic and is now able to support flexible hybrid working while ensuring its cyber posture remains resilient .