intelligent

REVIEW YOUR

PLAN REGULARLY TO MAKE SURE IT ’ S UP-TO-DATE

AND FIT FOR PURPOSE . processes being disrupted . The amount of time for recovery before your business will suffer consequences is known as a Recovery Time Objective . It also determines your potential business loss from these processes being down for a day , a week , a month or longer . Impacts could include loss of sales and income ; increased expenses ; decreased customer satisfaction and loyalty ; delayed service delivery and poor product quality or regulatory fines .

Determining your key resources

Next , list the essential resources your company relies on , including key staff , external contacts , equipment and documents . Consider ranking the resources in order of importance to your business and how long your company can survive without that resource in place .

External contacts include the key external people and companies outside your business which are crucial to its operation – contractors ; suppliers and distributors ; banks ; accountants , legal advisors ; electricians or engineers ; utility companies and insurers .

Make sure you have a list of contact information for your key staff and external contacts .

Make copies of crucial documents and store them off-site . List any on-going payment dates , such as for business loans or your email services .

Contingency planning and business recovery

Once you ’ ve listed your key resources , it ’ s important to determine your contingency plan to help your business continue running and recover in the event of a disaster . This should include identifying contingency equipment and services you could use if your current company equipment was destroyed . Identify a contingency location where the business could operate from