WITH SO MANY SECURITY PRODUCTS

EXTOLLING THE

BENEFITS OF AUTOMATION , WE FIND THE

MORE EFFECTIVE SOLUTION IS TO HAVE THE RIGHT PEOPLE TO BOLSTER OUR LINE OF

DEFENCE . alerting functionality could help us , without the need for implementing a SIEM ourselves and using the current security tools we use in-house .” said James Barraclough , IT Analyst at Sheridans .

“ They were able to give us confidence when responding to the queries we had , and were incredibly enthusiastic about how the Arctic Wolf service could complement our existing systems and the team ’ s skills .

“ With so many security products extolling the benefits of automation , we find the more effective solution is to have the right people to bolster our line of defence . Someone to help us solve the problem in the moment , not create more alerts to add to our workload .”

Creating a team that works as one

Barraclough said : “ Not every new client onboarding is smooth sailing , having to adopt new processes and technology quickly to ensure value is gained from the new service , but Sheridans found confidence and comfort in Arctic Wolf ’ s ability to be flexible and adapt by making changes that were needed to fit with our agile environment as we migrated to the public cloud , which greatly improved the service we received . They were responsive and adjusted their working practices accordingly , and that was impressive .”

Arctic Wolf ’ s solutions were quickly rolled out to all 320 user end-points and 30 servers , and immediately began providing improved oversight across the IT estate , with Arctic Wolf Managed Risk giving the Sheridans IT team a greater understanding of how the security systems were performing . This involved identifying hundreds of low-level threats and assisted in mitigating larger risks which has helped improve the overall security posture of the firm and helped the team focus on what really matters .

Consistent improvement of security practices

Since the deployment in March 2022 , Sheridans ’ Concierge Security Team has continued to provide valuable advice in helping to improve the resilience of Sheridans ’ IT infrastructure and the transition to the cloud as part of the customised Security Journey . The team has also supported the integration with existing security systems such as Mimecast , Symantec , Varonis and Cisco Duo .

“ We have been really impressed with Arctic Wolf on the response times and follow-ups on identified issues ,” Barraclough said . “ They have also been very good at escalating incidents to the right personnel , to give us the best advice possible for every situation so far . They have helped us build business confidence in our security measures as we continue our migration to the cloud . We are looking forward to working with them to continue our progress on developing our cybersecurity resilience .” �

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