Intelligent SME.tech Issue 32 | Page 46

// END-USER INSIGHT //

THE TEAM IS WORKING SO FLUENTLY ON LUCIDLINK NOW IT ’ S AS IF THEY ’ VE
FORGOTTEN HOW
FRUSTRATING AND TIME-
CONSUMING LIFE WAS BEFORE .
Solution
Emperor tasked its IT partner , Espria , with finding this solution . “ Espria presented several concepts to us . LucidLink immediately stood out and gave us an edge on what we already had ,” added O ’ Connor .
O ’ Connor and his team dived into further research : “ We sat in on webinars where Adobe demonstrated collaborative tools for media , and we set up some test accounts internally and tested and tested and tested it .”
Results
Installed and in use since autumn 2020 , Espria migrated virtually all of Emperor ’ s desktop publishing applications and practices to the cloud using LucidLink as the bedrock connectivity .
“ It took a while for us all to adapt to working remotely but it took almost no time at all to get up and running with LucidLink ,” O ’ Connor said . “ In particular , we needed a solution to work with Adobe InDesign . With our previous solution , creating PDFs remotely was very challenging . The experience working with InDesign has been extremely straightforward . Espria and LucidLink ’ s solution is undoubtedly a better way of working and what ’ s most impressive is that it is incredibly fast .
“ All the time it was taking to manage and transport data backwards and forwards – well , all those issues have gone away . We now work directly from the cloud server . There should be no situation where people need material on their desktops . When someone else in our team picks up the job , all the assets are in the cloud – the single source of truth .”
In the future , the intention is to streamline workflows further by moving to one centralised set of cloud-based folders for all live projects . Along with countless other businesses , Emperor has returned to work at the office where the future of the workspace itself has been permanently altered .
O ’ Connor continued : “ LucidLink has changed the way we can access our files . Although we all have remote capability , now the experience is like being in the office .”
Work / life balance
O ’ Connor said : “ We returned to the office at the beginning of summer 2021 with a hybrid ‘ hub and spoke ’ model . We continue to lean on the remote working technology and infrastructure from Espria and LucidLink to give us far greater flexibility in terms of how we work as a team and how we liaise with clients .”
For all the frustration and anxiety of the enforced working from home period , it has also proven the benefits of technology in allowing a more balanced working life .
He added : “ There are definitely some of our team who prefer not to commute every day , who can be just as , if not more , productive at home as in the office and who can now collaborate with colleagues and clients just as seamlessly from wherever they are .” �
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