Intelligent SME.tech Issue 32 | Page 27

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// PREDICTIVE INTELLIGENCE // restrictions and configurations , application and content management , device and data security , policy enforcement , automation and remote maintenance .

An effective MDM strategy will typically aim to improve specific business areas , including better security measures , increased productivity , reduced costs , adherence to compliance policies and a better user experience .
For example , a company that wishes to reduce costs may target remote maintenance and automation features to reduce the need for additional personnel to oversee and maintain these systems and optimise processes off-site .
Alternatively , businesses that want to maximise device protection and security may instead prioritise targeted restriction , configuration and data security features .
How to select the right MDM software
Choosing the right software depends on several factors , including the number of devices it will support , the way the devices are used and the base requirements for the software . Dedicate time to comparing different platforms and how each one performs against your list of requirements .
First , consider how it can support the operating system , as some solutions can only support specific systems while others enable multiple system management .
Multi-platform support helps businesses to manage all devices with one software solution , which provides more freedom for employees to choose their work devices .
A review of a software ’ s key features should also be a priority . Basic device inventory to track devices , restriction and configuration abilities and passcode and drive encryption are essential . Features like automatic device enrolment and remote software updates will become necessary as the number of devices on the system increases .
Next , you should review if you will need an on-site or cloud-based solution , as most MDM solutions are cloud-based that won ’ t require additional hardware and provide scalability , meaning you can enrol more devices as your business expands and only requires a simple plan upgrade to accommodate them .
However , if you prefer to run systems in your own data centre ( common in highly regulated industries ) there are on-premises and hybrid solutions that need in-house management . Consider usability – you can avoid plenty of unnecessary features that are often confusing and can negatively impact its usability .
Ultimately , all software considerations will come down to your budget . Most vendors offer flexible plans that can be scaled up or down according to your budget and needs . If you require more specific features , you may need to consider larger options which are often more expensive .
Implement and maintain an efficient MDM strategy
After completing an MDM review , vendor selection and target setting , it is essential to implement and maintain it efficiently .
Track progress by monitoring the completion of set long- and short-term goals . Any performance gaps should be addressed by adding additional features or solutions from other vendors that can close them .
Educate employees about the new strategy and software , informing them of its benefits and the set objectives it aims to address .
To ensure this is well-communicated , staff may require some additional training , one-to-one or smaller group sessions , which some vendors may be able to provide .
Finally , continuously monitor all systems and devices to avoid straying from compliance regulations and consistently evaluate the effectiveness of the chosen MDM strategy to identify areas of improvement and possible blind spots . �
Jere Jutila , Director of Business Development , Miradore

CONSIDER USABILITY – YOU CAN AVOID PLENTY OF UNNECESSARY FEATURES THAT ARE OFTEN CONFUSING AND CAN NEGATIVELY IMPACT ITS USABILITY .
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