Intelligent SME.tech Issue 24 | Page 10

// LATEST UPDATES //

Kylas and MyOperator to digitally transform Indian MSMEs
Kylas has announced a strategic partnership with MyOperator , a cloud communication platform , aimed at empowering SMBs across India .
Through this strategic partnership , the two businesses aim to leverage their collective resources and expertise to make Digital Transformation possible for small businesses .
The partnership will offer an integrated CRM-call management experience to help SMEs seamlessly accelerate their sales and customer service .
There has been much discussion about Digital Transformation and how businesses should get on board at the earliest ; however , very few technology providers have made tools accessible and affordable for growing businesses – and growing businesses lack the expertise and skills required to transform .
“ We are super excited to enter this new partnership with MyOperator ,” said Ketan Sabnis , CEO , Kylas . “ We have always believed that digitisation can provide the right impetus for growing businesses to scale .”
Blumira launches MSP Portal to streamline security
Climate change and supply chain disruption among top threats for businesses
Blumira has launched its new Managed Service Provider ( MSP ) -specific product features , including a new MSP Portal , product enhancements to MSP offerings and an educational Partner Marketing Kit .
These resources help automate , streamline and further support
MSPs as they manage IT and security for their small and midsized business ( SMB ) customer base in an increasingly challenging threat landscape .
New features and resources enable MSPs to manage their customers ’ environments more efficiently and respond to customer requests faster , improving customer satisfaction rates .
“ Most SIEMs today are built for enterprises with large IT and security teams , with few good options designed with MSPs in mind ,” said Jim Simpson , CEO of Blumira . “ SMBs , as well as their MSP partners , are attractive targets for attackers , as they are often less equipped to defend against ransomware and cyberattacks .”
OnSolve , a leading critical event management provider that helps organizations mitigate physical threats and remain agile when a crisis strikes , has announced its CEO Brief : Global Risk Impact Report . The report analyses over 14 million events that occurred between 2020 and 2022 , across 159 countries where mainstream businesses and governments operate .
The report identifies trending physical threats worldwide which can halt the global economy and provides insight on how they will impact businesses in
2022 and beyond . As many leaders focus on post-pandemic recovery , OnSolve ’ s research outlines significant increases in rising threats and gives business leaders actionable steps to mitigate the next disaster .
Most notably , the report uncovers how social issues , including climate change , shootings and civil unrest , will disrupt business operations worldwide if unaddressed , demonstrating the importance of adopting an organisational resilience plan . �
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