Intelligent Issue 13 | Page 51




Zoho boosts opportunities for global businesses with Zoho One

Z oho Corporation , a leading global technology company , has introduced new apps and services in Zoho One , the operating system for business . The new release empowers businesses to solve disjointed data challenges and close communications gaps across silos , so organisations can become more productive , adapt more quickly to changing business conditions and become poised for growth .

“ The experience that employees , customers , partners and suppliers get when dealing with businesses is typically a reflection of how that business and its systems are structured internally . Today , the majority of systems are disconnected as a result of siloed solutions offered by vendors ,” said Raju Vegesna , Chief Evangelist at Zoho . “ Unification of a business requires unification of the underlying systems , which can then provide a truly unified experience , internally and externally , along with unified insights . Zoho One was created with this vision and keeps expanding its unbeatable value with new additions and improvements year over year .”
Zoho One aims to resolve operational , digitisation and retention challenges that businesses encounter .
Unified , real-time insights for critical business decisions
Scale and manage operations more effectively in unpredictable climates
Global health and economic crises have accelerated the need for digital solutions that support varying workplace and business models . Operations have become more complex , making employee data and security a priority .
Build strong employee experiences , from anywhere
To help close the distance between employees , employers and teams , which has widened with remote work , Zoho One delivers solutions that promote stronger collaboration and employee experience to support any mode of work .
Unified and personalised experience with context
Zoho One ’ s enhanced user experience allows easy customisation and personalisation of workspaces . “ Being reactive does not work well in the e-commerce and retail business . The decisions we make today will impact our business 18 months from now . We needed a unified , datadriven solution that provides realtime visibility on our customers , distributors and suppliers , while giving us insight into every aspect of our business ,” said Bryan Duggan , Director of Sales Operations , Counter Culture Coffee .
A deep ecosystem that extends and integrates
Recognising that businesses value flexibility in choosing apps that serve their specific needs , the Zoho One platform already integrates with 1,000 + third party solutions on Zoho Marketplace and now extends integration with 100 + telephony providers to enable seamless communications between stakeholders . �
Businesses now have stronger real-time , organisation-wide analytics , connecting the dots between data previously lost across departments , teams and accounts . Powered by Zia , Zoho ’ s AI assistant and Zoho ’ s BI and Analytics Platform , Zoho One allows users to predict and provide insights across the organisation enabling confident decision-making .
Intelligent SME . tech
. tech