Intelligent SME.tech Issue 12 | Page 66

// SCALING UP //

secure environment , while improving the experience for its partners .
Laporte told Intelligent SME . tech more about how NEON has benefitted from the solution .
Our partnership started in 2010 , when Aptum was operating as Peer 1 . We enjoy working with Aptum because it has knowledgeable experts that are able to provide technologyagnostic advice .

WE NEEDED TO SHIFT TO A MANAGED
CLOUD SOLUTION THAT WOULD ALLOW US TO MAINTAIN OUR BUSINESS GROWTH AND
SEAMLESSLY ADD
NEW PARTNERS ON TO OUR PLATFORMS .
What prompted you to want to shift to a managed cloud solution ?
NEON , which has been in business since ’ 83 , is all about its well-built infrastructure , refined over time , from head to toe . It ’ s our smooth and streamlined logistics that allow us to successfully own and operate turnkey e-commerce platforms and retail solutions for fashion and footwear brands in Canada .
Because we provide e-commerce platform build services like order fulfilment and management , customer service , marketing services , hosting and cybersecurity , we ’ ve seen a rapid increase in demand throughout the pandemic . We needed to shift to a managed cloud solution that would allow us to maintain our business growth and seamlessly add new partners on to our platforms . We also needed something that would provide scalability and longevity , yet was cost-efficient and high performance . Aptum ticked all the boxes .
Why did you choose Aptum ?
We have been long-time customers of Aptum – actually a better word to use is partners .
Throughout the years , we ’ ve continued to grow and strengthen our partnership with Aptum as its people , behind the technology , understand our business . It proposes innovative , creative solutions that fit our particular needs , in a rapidly changing environment . Let ’ s face it – there are many great technology providers in the market . But , without the right people , it ’ s just tech . A managed service provider needs the right people to drive the technology , and that is what Aptum does best .
How important are Aptum ’ s security certifications ?
Security is fundamental to the success of our business . Our customers ’ demands are extensive with reason since cyberattacks and security threats have been exacerbated by the pandemic . We knew we needed to enhance security and ensure we weren ’ t just meeting our customers ’ expectations but exceeding them .
Aptum ’ s managed cloud and security expertise allowed us to make a smooth transition from our legacy infrastructure to hyperscale Azure . Aptum used its professional services expertise
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