Intelligent SME.tech Issue 10 | Page 9

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Changing the face of deliveries

Branded deliveries through Picup , a crowdsource delivery and tech company , is now possible . The innovative last mile delivery company has introduced a unique concept where its drivers become the face of any specific brand .

Picup has become a model for innovation in the courier and logistics space , and is consistently predicting niches in the market and developing its software and driver framework to accommodate growing needs . Until now , companies that are fully e-commerce have almost no face-to-face interaction with their customers . However , Picup is changing this by introducing its premium driver network for businesses .

Picup Plus is a premium service aimed at businesses that require drivers to represent their brand . This service was specifically designed for business clients that require the delivery experience to align with their customer experience strategies .

Picup Plus works on a strict selection basis when measuring driver performance . This comprises key factors like experience , track record , internal ratings and regular customer feedback .

Digidentity removes need for face to face checks with remote identification

Digidentity ( part of Solera Holdings ), a global supplier of online digital identities , has announced that it has rolled out its Remote Identification capabilities to all clients following the successful implementation across a number of niche user groups .

The technology enables organisations and their customers to reliably complete identification checks without the need for physical

attendance . Available through Digidentity ’ s own platform , the solution leverages Near Field Communication ( NFC ), Liveness Detection and Selfie Check .

Providing a global product , Digidentity ’ s platform can verify over 4,000 different identity documentation ( e . g ., passports , identity cards and driving licences ) across more than 180 nationalities . With the introduction of Remote Identification , the organisation offers full online registration for Qualified Electronic Signatures . Ahead of its launch , the service has been extensively tested for optimisation and assessed by an independent external auditor .

With the development of Remote Identification , Digidentity can now onboard new users looking to use Qualified eSignatures within minutes .

Age-divide determines whether small businesses will return to the office or work from home

New research from Hitachi Capital Business Finance reveals that older small business owners will continue with hybrid and home working , while younger small business owners seem raring to get back to a bustling office in the next six months .

Bosses aged over 45 were found to be nearly twice as likely to be considering remote working by the end of this year as those under 35 ( 52 % vs 29 %). Specifically , around a quarter planned hybrid working ( 27 %), with roughly the same proportion completely working remotely ( 25 %), suggesting the older generation has adjusted well to the new methods of working during the lockdown era .

By contrast , bosses under 35 were significantly more likely to be planning a return to the office or on-site work environment . Around half ( 50 %) intended to ask staff to return to the office – significantly higher than the proportion considering hybrid working ( 15 %) or working entirely from home / remotely ( 16 %).