Intelligent SME.tech Issue 10 | Page 43

intelligent

// FEATURE // more connected , find more balance between work and home , and create more inclusive workplaces in-office and virtually .

To build a better workplace that is innovative and inclusive of all , we must consider how we improve the employee experience , how we ensure fairness for everyone , while prioritising upskilling for the changing nature of jobs . Here are three ways that we can implement new technologies and arrangements both creatively and responsibly .

1

Prioritise employee engagement
More than ever companies need to adapt quickly and create more relevant and engaging employee experiences wherever they are – just as we would for customers .
In an all-digital world , one of the greatest challenges which companies face is maintaining their culture . As our working styles become more hybrid , forging a shared sense of purpose and belonging will become increasingly important . Just as data can help make faster and smarter decisions to benefit customers , intelligence gained through surveys and other forms of engagement can assist in building team togetherness and implementing initiatives that prioritise wellbeing .

2

Encourage flexibility and ensure fairness
Trust and flexibility are key to a work from anywhere strategy . While flexible working arrangements can offer greater lifework balance , if not implemented with care these changes put at risk hard-won progress in the fight for pay and workplace equity . During the pandemic , for example , we ’ ve seen women shoulder an even larger burden of child-rearing responsibilities at home . This has created a disproportionately negative impact on their advancement in the workplace . Just as businesses have a responsibility to create an equal , fair and inclusive environment in-office , it is imperative that this experience translates virtually .

3

Cultivate a culture of continual learning
Alice
Just as the all-digital world we live in presents employers an opportunity to transcend traditional boundaries and tap into new pools of talent , it also requires us to further invest in hard and soft skills . In the digital economy , every company is going to need teams which can leverage new technologies fast . Increasingly , too , they will rely on individuals who can solve complex problems , challenge the status quo and engender a shared sense of purpose among distributed teams . To get the best out of people , leaders need to cultivate a workforce culture of continual learning and development in line with business needs .
Building a better world than we had before
By using this opportunity to build a better workplace , we can provide meaningful roles , prioritise reskilling initiatives and inspire teams with a common value set . �
Grasset , Head of Marketing – Middle East and Africa , Salesforce

IN AN ALL- DIGITAL WORLD , ONE OF THE GREATEST CHALLENGES WHICH COMPANIES FACE IS MAINTAINING THEIR CULTURE .
Intelligent SME . tech
. tech
43