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INDUSTRY UNLOCKED // predict problems and prevent them , they ’ re automatically more agile than competitors who just react . And if a mistake is made , a holistic view of a business ’ s entire operation makes it easier to track what went wrong , why and to rectify it .
That rapid response saves time , money and materials , which allows organisations to invest those savings into R & D and build creative new solutions .
What ’ s more , with top-down oversight , manufacturers can examine data and analytics to discover hidden patterns , inefficiencies , customer trends and other important information . All departments can access data and communicate through the platform . From planning to production , the result is a seamless , faster workflow at every step .
Finally , a single platform enables manufacturers to focus on servitisation , offering end-to-end services and support alongside their products , and thereby reducing the need for additional third party products or infrastructure .
With the real-time data manufacturers capture from equipment already in customer hands , they can receive prompts for regular monitoring , reminders to deliver spare parts and much more . The end result is better customer experience , and more proactive manufacturers who can fix upcoming product failure by enabling the right service at the right time .
Reaping the benefits of Digital Transformation
manufacturers to remain agile and address problems before they even happen .
Investing in a platform that delivers digital workflows will ensure optimum customer experience and unlock business productivity .
That has significant implications for manufacturing , but it stands to transform the whole world of work , too . �
Uwe Vieth , Sales Director for ServiceNow ’ s business in the Automotive and Manufacturing Industry
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A STREAMLINED , SINGLE SOLUTION CONNECTS PEOPLE , FUNCTIONS AND SYSTEMS SEAMLESSLY IN ONE PLACE .
Manufacturers have had a challenging year , to say the least . But by reassessing their systems and infrastructure , there ’ s ample opportunity to recoup any losses from the past year and , beyond that , create new revenue streams .
A streamlined , single solution connects people , functions and systems seamlessly in one place . For manufacturers , that ensures greater visibility and better efficiency , while adding greater value to individual services . With one single view of all their previously disparate data sets , a single product architecture offers a clear picture of the situation on the ground , enabling
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