intelligent
// FEATURE //
New report shows huge rise in AI and automation
AS CUSTOMER AND EMPLOYEE EXPECTATIONS SHIFT
A global survey analysis of more than 25,000 consumers , business buyers and professionals found that customer expectations are growing amid the transition to all-digital experiences . And employees – who are already stretched thin – are feeling more pressure to meet demand . In response , many business leaders are turning to AI and workflow automation .
“
WITH RESTRICTIONS ON PHYSICAL INTERACTION
AND A SUDDEN UPHEAVAL TO CUSTOMERS ’
LIFESTYLES AND BUSINESSES ,
THE CALL FOR DIGITAL CHANGE HAS BEEN LOUD .
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