intelligent

Eliminating manual data entry with customer orders

As a merchant-fulfilled Amazon customer , Dr Mark ’ s HyGenie can now process Amazon orders quickly and easily .

This is thanks to the customisation Turnaround Services Global made to its instance of Sage X3 .

Plakotaris said : “ When we received a CSV order file previously , we had to manually enter the data into our system . Now we can simply drag and drop the file into Sage X3 .

“ It takes about 25 seconds , as opposed to around three minutes previously . This efficiency boost has helped us avoid those additional costs in time spent .”

Dedicated support from Sage partner , Turnaround Services Global

Turnaround Services Global has customised for Dr Mark ’ s HyGenie an easy-to-use Sage X3 sales and e-commerce-related support system that meets all of its growing needs .

Plakotaris said : “ It delivered on all its promises . We required significant customisations to Sage X3 , and nothing seemed too difficult for it to implement .

“ I ’ m very confident that if we require further customisations , the team will find a way to do it .

“ Even when something seemed like it couldn ’ t be done , Turnaround Services Global got it done – with minimal stress on our part .” �

I ’ M VERY CONFIDENT THAT IF WE REQUIRE FURTHER CUSTOMISATIONS , THE TEAM WILL FIND A WAY TO DO IT .