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Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk

ello and welcome to the

Laurence Basell , Honan Insurance ’ s Chief Operating Officer , tells us why the company opted to work with blueAPACHE and highlights the business benefits it is now experiencing as a result , including the ability to continue operating during the COVID-19 disruptions . Find out more about the implementation from page 44 .

Meanwhile , our first feature this month focuses on cloud management – a particularly important topic for digitally transforming SMEs . By having a cloud management strategy , businesses can ensure they enjoy the full benefits that cloud technology has to offer . Industry experts from Rackspace Technology , Exponential-e and AssureStor , offer their insights from page 28 .

Enterprise Resource Planning ( ERP ) is another tool which stands to benefit organisations – particularly given the distributed nature of the current workforce – by connecting the right information to the right people at the right time . We hear from Dumisani Moyo , Head of Mid-Market : Southern Africa at SAP , in our second feature as he explains the top five benefits organisations can expect from implementing ERP technology .

We ’ re also looking at how one North American business has scaled after using a technology solution in this month ’ s Scaling Up . St Romain Oil ( SRO ), a Louisiana-based convenience store operator , increased its food service margin and reduced vendor creep after deploying a PDI Software solution . Find out more from page 64 .

We also have a round-up of all the latest SME news from across our regions , while our ‘ intelligent ’ brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .

I hope you enjoy the magazine and if you ’ d like to contribute to any future issues please do not hesitate to contact me by emailing jess @ lynchpinmedia . co . uk

Jess Phillips Head of Intelligent SME . tech

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