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YOU HEAR

ABOUT HACKING , BUT YOU DON ’ T REALLY WORRY ABOUT IT UNTIL

SOMETHING BAD HAPPENS – WHICH NOW WE DON ’ T HAVE TO . has helped us up our game . With less techsavvy people , you ’ re never sure what is or is not okay . We might think we ’ re secure and actually not be . CyberSmart has eliminated this ambiguity for us .

I ’ m working from a MacBook ; some people are working from old PCs . Everybody ’ s on different devices , including iPhones . Regardless , the guys at CyberSmart have all our bases covered .

We have some IT support now , but we didn ’ t when we first started this journey and they were there every step of the way to help us implement it . In order to get the Cyber Essentials certification , we had to pass an important questionnaire .

This required us to put in place a fairly complex policy that explained to our people what they had to do or stop doing .

For example , they could not log into their devices from a coffee shop without a secure connection . But then we brought in a VPN , which helped to resolve that issue and the team at CyberSmart worked with us to make sure we were doing all the right stuff along the way .

Please quantify or describe the business benefit derived via time and / or cost saved from using CyberSmart ’ s security solutions .

It was important for us to do better with our cybersecurity , so while it is an investment , the cost is reasonable for a business of our size and nature . We liked what CyberSmart offered and how they conducted themselves ; the fact that they came recommended from another business we knew was also very reassuring .

What advice can you give someone looking for security solutions to address similar challenges to the ones you were facing ?

Give CyberSmart a call . They have been a hugely helpful partner and their customer service is outstanding . We have clients who say : ‘ I need somebody who ’ s got my back on these things ’ and that ’ s when you outsource to the right people for the right price ; that ’ s exactly what these guys have done for us . �

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Intelligent SME . tech