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New partnership to help Canadian e-commerce sellers to track shipments
AfterShip , a leading shipping and tracking platform for top online retailers and Shopify stores , has announced a partnership with Stallion Express , a Canadian shipment services provider for small and medium sized online retailers nationwide for their shipment domestically and internationally .
The partnership enables the 8,000-strong e-commerce sellers using Stallion Express to provide proactive delivery updates to their shoppers and minimise customer services effort for WISMO ( where is my order ) enquiries . Research shows that 93 % of consumers want to stay informed and receive proactive updates about their shipments .
“ We are thrilled to empower Canadian Shopify merchants to grow by engaging their shoppers after sales with automated delivery updates ,” said Andrew Chan , Co-Founder of AfterShip . “ Shoppers can be notified immediately if delivery goes wrong so that issues can be resolved earlier , which is critical to customer retention .”
“ This partnership provides an edge to our SME clients over their competitions , who are not equipped with this automated tracking capabilities ,” added Pramod Bhat , CEO of Stallion Express .
Alibaba Cloud revamps hybrid cloud strategy to accelerate enterprise cloud adoption
Alibaba Cloud , the digital technology and intelligence backbone of Alibaba Group , revamped its hybrid cloud strategy to focus on bringing compatibility , security , compliance , scalability and reliability with its newly upgraded product offerings and its Hybrid Cloud Partner Program .
To help businesses , especially small medium enterprises ( SME ), transform digitally and take advantage of public cloud ’ s highly elastic , scalable and available characteristics , new appliances are also launched to support enterprises ’ private cloud utilisation needs .
To support timely and costeffective hybrid cloud backup , Alibaba Cloud launched a physical server to integrate with Hybrid Backup Recovery ( HBR ) solution with embedded backup capabilities to public cloud .
The appliance acts as a bridge between customers ’ on-premise servers and the public cloud without compromising network security and efficiency . Its dual power source , network ports and hot backup disc also ensures a safe and stable operating environment for users without consuming extra computing resources .
Gojek invests in Bank Jago to accelerate financial inclusion in Indonesia
Gojek , a leading Southeast Asia mobile on-demand services and payments platform , has invested in Bank Jago , an Indonesia-listed technology-based bank , as part of a strategic partnership that will accelerate financial inclusion in Indonesia .
The partnership marks a collaboration between two exciting technology-focused companies : Gojek , pioneer of the Southeast Asian ‘ Super App ’; and Jago , an innovative technology-based bank that delivers digital banking services for the SME , consumer and mass market segments in Indonesia .
It also builds on the partnerships that Gojek – and its digital wallet and payments platform , GoPay – has formed with various Indonesian financial institutions to offer financial services to merchants and drivers since 2017 .
The ultimate aim of this partnership is for Jago to provide access to digital banking services through Gojek ’ s platform , allowing Gojek ’ s millions of users to instantly open a bank account with Jago and better manage their finances via the Gojek app . �
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